“We let you down” – Cities: Skylines 2 DLC being refunded amidst participant dissatisfaction

Cities: Skylines 2 developer Colossal Order has posted a transparent apology over the present state of the sport and is issuing refunds for the lately launched Seashore Properties DLC, which went down like a lead balloon with the group. The console launch of the sport has been additional delayed as a consequence of a renewed give attention to bettering the bottom recreation on PC.

“We see and understand the disappointment” firm CEO Mariina Hallikainen and Deputy CEO Mattias Lilja wrote in a joint statement. “We asked for your patience and support, and you’ve shown those. In return, we let you down. We thought we could make up for the shortcomings of the game in a timeframe that was unrealistic, and rushed out a DLC that should not have been published in its current form. For all this, we are truly sorry. When we’ve made statements like this one before, it’s included a pledge to keep making improvements, and while we are working on these updates, they haven’t happened at a speed or magnitude that is acceptable, and it pains us that we’ve now lost the trust of many of you. We want to do better.”

Step one on this path is to refund the Seashore Properties DLC to anybody that bought it, and to make the DLC free for all going ahead. Refunds for this won’t be doable for individuals who bought the Final Version of the sport, however they are going to be compensated with three extra Creator Packs and three extra Radio Stations.

For particulars on refunds, head to the Paradox Plaza FAQ.

The crew’s focus will return to the bottom recreation and modding instruments, with an effort to be extra open about progress and contain the group extra in setting the priorities. Since launch, there’s been lots of criticism over the game’s level of optimisation, with surprising points that stemmed from numerous areas, like some property not having low element LODs, bugs with the postal service, the best way that housing is reserved and extra. CO has addressed many of those points with updates previously 5 months, however extra clearly stay, and the Seashore Properties DLC felt to gamers like a let down contemplating the quantity of content material it included and the persevering with points with the sport.

They defined, “To make sure we focus on the right things, we’re putting together an advisory meeting, where a small group of player representatives, together with Colossal Order and Paradox Interactive, will discuss the development plan for this year. The people in this group are chosen for the size of their following within the community to represent as many people as possible. The teams from Colossal Order and Paradox Interactive will provide them with full transparency and answer any questions and critiques voiced.”

For the console launch of the sport, which had initially been meant to come back alongside the PC model on the finish of 2023, this has been delayed from Spring to October, as long as enough progress is being made in optimising the sport – it’s price noting that the console crew is separate from the PC crew and so isn’t splitting focus.

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