EA can’t repair corrupted Madden NFL 23 save information for 60% of affected gamers

An internet knowledge storage concern with Madden NFL 23 on the finish of December has led to corrupted save information within the Related Franchise Mode (CFM), with EA admitted that they are going to doubtless be unable to get well round 60% of the affected save information.

The issue emerged simply after Christmas on Monday twenty sixth December, with EA stating that they had been “aware of players experiencing connection issues when trying to connect to CFM.” It took till Wednesday twenty eighth December to place a repair in place, with EA giving the all clear that “users should now be able to play CFM without issue.”


The issue is that they weren’t. For a 22-hour interval from Wedensday to Thursday, from 2:45PM EST to 12:45PM EST the next day, any gamers attempting to log in would see that their franchise save knowledge was corrupted. On condition that this was the vacation interval with individuals extra more likely to be obtainable to play, this may very well be a good portion of the sport’s participant base.

Fortunately, individuals taking part in CFM after that point are utterly unaffected, however EA anticipate to solely have the ability to get well 40% of the information, restoring from backups the place attainable.

EA has issued a press release:

First off, we’re sorry that this occurred. We all know how essential your franchises are to you and we’re actively engaged on a repair to revive some information by way of a backup as quickly as attainable. Nevertheless, not all affected leagues will be restored. The crew is at the moment projecting round 40% of leagues to be recovered. We’ll talk an up to date timeline subsequent week across the potential restoration of save information from a backup.

It’s not clear how EA’s server backups weren’t in a position to protect all the affected accounts, although highlights the final significance of information safety for contemporary saves. Many video games now require on-line connections even for single-player modes and progress will be misplaced or cleaned when servers are switched off – that is notably true of sports activities video games which have a extra restricted shelf life. Nevertheless, even for native video games, it’s fairly simple on your private sport save information to be misplaced, outdated or corrupted and not using a versioned backup in place. PS+, Xbox and Nintendo Swap On-line solely ever protect the latest save file.

Supply: EA by way of Ars Technica


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